Open 24/7
Serving Lake Nona, Orlando, and surrounding communities with 24/7 emergency veterinary care. Our modern facility features digital X-ray, ultrasound, in-house laboratory and 24/7 ICU care.
11739 Narcoossee Rd Suite 110, Orlando, FL 32832
Walk in — no appointment needed
Start your check-in before you arrive so our team can be ready to welcome you and help make your pet’s arrival smoother.
If your pet needs immediate attention, come directly to the hospital.
Have questions about an emergency? Call this location directly. Our team can help you determine if your pet needs to come in right away.
COST & PAYMENT
We accept all major credit and debit cards, cash, CareCredit, and Cherry financing.
Credit & debit cards
Cash
CareCredit
Cherry financing
Take a look at our state-of-the-art facility designed for your pet's comfort and safety.
In an emergency, not knowing what is happening can be one of the hardest parts. At Greenlight Pet ER, our large glass window into the treatment area gives pet parents visibility into their pet’s care while preserving a safe, protected clinical environment.
This separation allows our medical team to provide the best possible care with the focus, cleanliness, and infection-control standards each patient deserves — while helping you remain connected to your pet’s journey.
Our Lake Nona team combines emergency veterinary expertise with genuine compassion for every pet.
Hospital Manager
Bringing more than 20 years of experience in veterinary medicine and leadership. Throughout his career, he has worked in nearly every area of the profession, giving him a well-rounded understanding of patient care, hospital operations, and client service.
Medical Director
Dr. Joni Shimp, with over 20 years in veterinary medicine, surgery, and animal behavior, earned her DVM from North Carolina State University. She founded Cape Fear Raptor Center and excels in leadership, client care, and hospital management.
DVM
Dr. Jen Flower is an ER veterinarian passionate about helping pets through urgent and critical situations with calm, compassionate care. She also has experience in zoo, exotic, and wildlife medicine. Outside of work, she enjoys spending time with her husband and two daughters and riding her horse.
DVM
Dr. Jessica DeRosa earned her DVM from Cornell University and since graduating has practiced emergency medicine exclusively. She is dedicated to guiding pets and their families through urgent situations. She lives in Gainesville with her soon to be husband and their pup, Callie.
DVM
Dr. Richard D'Amico is an emergency veterinarian focused on high-acuity triage, critical care, and practical client-centered medicine. He prioritizes clear communication, decisive intervention, and structured care plans that support strong outcomes for patients and their families.
Everything needed to diagnose and stabilize your pet, all under one roof, available 24/7.
Quality intensive care when the unexpected happens. Our team handles the full spectrum of veterinary emergencies 24/7.
No appointment necessary. Bring your pet in anytime and our team will evaluate them immediately.
On-site lab testing provides faster results and accurate diagnostics, blood work, urinalysis, and more.
High-resolution digital imaging for fractures, foreign objects, bladder stones, and more.
Non-invasive imaging to visualize organs, detect fluid, and diagnose conditions in real time.
24/7 ICU monitoring, IV therapy, oxygen support, and nursing care for critical patients.
Emergency procedures performed on site, from foreign body removal to abdominal surgery, with a doctor in the building all night.
A flexible scope that can retrieve what your pet swallowed without an incision, and take biopsies when we need answers.
A separate space for contagious patients, so pets with parvo or other infections get full care without putting others at risk.
Posted on Google![]()
Lisa Cuevas3 days agoTrustindex verifies that the original source of the review is Google.
The place was clean and welcoming. The Staff was friendly, Doctor was kind, informative and considerate. They have a clear glass wall where you can see them treat your pet which was wonderful. Highly recommend this Place!Posted on Google![]()
Melisa Rivera10 days agoTrustindex verifies that the original source of the review is Google.
Took my Dog to Greenlight ER on Saturday for an open wound caused by my other dog. Jojo, Dr. Da’mico and Vanessa treated my Bruno with so much care and love. I would recommend this place. Thank you Dr., Jojo and Vanessa for all the love. God bless you!Posted on Google![]()
Mike Varro11 days agoTrustindex verifies that the original source of the review is Google.
With an extremely heavy heart we had to put Apollo down. It's a very very difficult experience and the staff showed lots of compassion and allowed us to be with him in his last moments. We appreciate the kindness and we were blessed to have that bit of relief in the moment. Thank you.+0Posted on Google![]()
David Sweeney14 days agoTrustindex verifies that the original source of the review is Google.
What a blessing that Greenlight ER is in our area. We had a midnight emergency and Greenlight was there and quite possibly saved our pups life. Thank you for your professionalism, understanding and experience in taking care of our little Floydie.Posted on Google![]()
Hannah S18 days agoTrustindex verifies that the original source of the review is Google.
My German Shepherd and I had a great experience here! Our nurse, Gianna, was excellent and very kind, making sure we were comfortable and well-informed throughout the visit. Our wait time was very reasonable and I feel confident that we can trust Greenlight Pet ER in the future!Posted on Google![]()
Samuel G22 days agoTrustindex verifies that the original source of the review is Google.
Phenomenal customer service, everyone on the team was extremely helpful, each worry that I had they took care of in the kindest way. My dog Canela came in for chemical burns & poisoning and they took the best care of her. Will be refering this place to every friend i have with a dog.Posted on Google![]()
Ayary Selene Graci Chávez25 days agoTrustindex verifies that the original source of the review is Google.
Excelente atención, muy profesionalesPosted on Google![]()
michelle jankie25 days agoTrustindex verifies that the original source of the review is Google.
My primary veterinarian recommended Greenlight to me and after many horrible experiences with a closer ER I took the hour drive and I’m so glad I did. First off this establishment is clean and has the most comfortable chairs because everyone knows a visit to the ER can be long. Everyone was helpful, friendly and so nice!. I didn’t feel like I was being taken advantage of and that they just wanted to run up the bill. In fact, the cost was almost identical to what I would have paid at my primary veterinary hospital. Based on past experiences with another ER I was expecting to pay between $1200- $2000 but I did not!. The best part is they have this extra large window in which you can see them working on your pet!. I’ve never seen that before!. I saw they handled Marley with the utmost care. The doctor was so nice and friendly and I felt like he really cared and has a great passion for helping our fur babies. Every single person who worked there gave off caring vibes!. And my visit didn’t take long. I truly appreciated being there at least three times longer than I was. I hope I never need them again but if I do I will definitely go back. And I’ll be sure to tell my family, friends and associates where they should take their pet in an emergency. Thank you so very much Greenlight!.10 outta 10 experience!. Thank you to everyone again.Posted on Google![]()
Michael Macinski27 days agoTrustindex verifies that the original source of the review is Google.
Great staff and compassionate care. Dr.Holmes was great. Reassuring that a 24 7day a week Pet ER is in Lake Nona.Posted on Google![]()
Swing Staging Scaffolding Corp.31 days agoTrustindex verifies that the original source of the review is Google.
I cannot say enough good things about Greenlight Pet ER. From the moment we walked in until the moment we left, the entire experience was exceptional. Damian was there with us from check-in all the way through our visit. He was incredibly kind, patient, and helpful. Diana and Ericka were absolutely amazing as well. They treated us with compassion and made what was already a stressful night so much easier. And a special thank you to Dr. McCourt, who sat down with us, listened, answered all of our questions, and explained everything clearly. You could tell that she genuinely cared about our cat and about making sure we understood what was happening. Most importantly, they treated my Munchkin Cat like he was their own. Everyone was so gentle, loving, and compassionate with him. That meant more to me than I can put into words. When you’re dealing with an emergency involving a beloved pet, you need a team you can trust and Greenlight Pet ER absolutely delivered. The fact that they provide 24-hour emergency care throughout the night gives pet owners tremendous peace of mind. Their professionalism, kindness, patience, and genuine love for animals really stood out. I highly, highly recommend Greenlight Pet ER to anyone who needs emergency veterinary care. I would absolutely trust them with my pets again. Thank you Damian, Diana, Ericka, Dr. McCourt, and the entire Greenlight Pet ER team for treating my Munchkin with so much love and care. ❤️🐈 Steve D+1
FAQ
Everything you need to know before visiting our Lake Nona emergency hospital.
We are located at 11739 Narcoossee Rd, Orlando, FL 32832, in the Lake Nona area. We serve patients from St. Cloud, Kissimmee, and Osceola County. Free parking is available on site.
Our Lake Nona hospital is open 24 hours a day, 7 days a week, 365 days a year — including all holidays. A veterinarian and full emergency team are always available.
No appointment is needed. Greenlight Pet ER Lake Nona is a walk-in emergency hospital. Our front desk team will receive your pet immediately upon arrival.
Our Lake Nona team treats dogs and cats of all breeds and sizes.
We accept all major credit and debit cards, cash, CareCredit, and Cherry financing.
Wait times vary based on the current volume and case severity. Every patient is triaged immediately upon arrival. Critical cases are always seen first, and our team keeps you informed throughout.
If your pet is experiencing an emergency, call our Lake Nona hospital directly or walk in anytime.
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