Open 24/7
Serving Jacksonville and surrounding communities with 24/7 emergency veterinary care. Our modern facility is equipped with advanced diagnostics including digital X-ray, ultrasound, ICU and a full in-house laboratory.
14985 Old St. Augustine Rd Units 106 & 107, Jacksonville, FL 32258
Walk in — no appointment needed
Start your check-in before you arrive so our team can be ready to welcome you and help make your pet’s arrival smoother.
If your pet needs immediate attention, come directly to the hospital.
Have questions about an emergency? Call this location directly. Our team can help you determine if your pet needs to come in right away.
COST & PAYMENT
We accept all major credit and debit cards, cash, CareCredit, and Cherry financing.
Credit & debit cards
Cash
CareCredit
Cherry financing
Take a look at our state-of-the-art facility designed for your pet's comfort and safety.
Walk through our hospital in 360°, right from your phone. Drag to look around.
In an emergency, not knowing what is happening can be one of the hardest parts. At Greenlight Pet ER, our large glass window into the treatment area gives pet parents visibility into their pet’s care while preserving a safe, protected clinical environment.
This separation allows our medical team to provide the best possible care with the focus, cleanliness, and infection-control standards each patient deserves — while helping you remain connected to your pet’s journey.
Our Jacksonville team combines emergency veterinary expertise with genuine compassion for every pet.
Hospital Manager
With years of experience in veterinary hospital management, she's known for building strong teams, creating supportive work environments, and making sure both staff and clients feel seen, heard, and taken care of. Nicole brings a calm confidence to high-pressure moments and a creative edge to everything she does. She leads with honesty, empathy, and accountability. Whether she's streamlining hospital systems, mentoring new team members, or advocating for patient care, Nicole shows up fully and authentically. Outside the hospital, she's a devoted mom and wife, a lifelong learner, and someone who isn't afraid to reinvent herself. At home, she shares life with two dogs, a cat, a parrot, a snake, and a tarantula. Proof that her love for animals runs deep (and a little wild)!
Medical Director
Dr. Joni Shimp, with over 20 years in veterinary medicine, surgery, and animal behavior, earned her DVM from North Carolina State University. She founded Cape Fear Raptor Center and excels in leadership, client care, and hospital management.
Everything needed to diagnose and stabilize your pet, all under one roof, available 24/7.
Quality intensive care when the unexpected happens. Our team handles the full spectrum of veterinary emergencies 24/7.
No appointment necessary. Bring your pet in anytime and our team will evaluate them immediately.
On-site lab testing provides faster results and accurate diagnostics, blood work, urinalysis, and more.
High-resolution digital imaging for fractures, foreign objects, bladder stones, and more.
Non-invasive imaging to visualize organs, detect fluid, and diagnose conditions in real time.
24/7 ICU monitoring, IV therapy, oxygen support, and nursing care for critical patients.
Emergency procedures performed on site, from foreign body removal to abdominal surgery, with a doctor in the building all night.
A flexible scope that can retrieve what your pet swallowed without an incision, and take biopsies when we need answers.
A separate space for contagious patients, so pets with parvo or other infections get full care without putting others at risk.
FAQ
Everything you need to know before visiting our Jacksonville emergency hospital.
We are located at 14985 Old St Augustine Rd, Jacksonville, FL 32258, in South Jacksonville. We serve patients from St. Johns County, Fleming Island, and Mandarin. Free parking is available on site.
Our Jacksonville hospital is open 24 hours a day, 7 days a week, 365 days a year — including all holidays. A veterinarian and full emergency team are always on site.
No appointment is needed. Greenlight Pet ER Jacksonville is a walk-in emergency hospital. Arrive at any time and our front desk team will check your pet in right away.
Our Jacksonville team treats dogs, cats and Exotics Animals.
We accept all major credit and debit cards, cash, CareCredit, and Cherry financing.
Wait times depend on case severity and current patient volume. All patients are triaged immediately upon arrival, and critical cases are always prioritized. We keep you updated throughout your visit.
If your pet is experiencing an emergency, call our Jacksonville hospital directly or walk in anytime.
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