Open 24/7

Greenlight Pet ER, Lake Nona, FL

Serving Lake Nona, Orlando, and surrounding communities with 24/7 emergency veterinary care. Our modern facility features digital X-ray, ultrasound, in-house laboratory and 24/7 ICU care.

11739 Narcoossee Rd Suite 110, Orlando, FL 32832

Walk in — no appointment needed

On your way? Let us know.

Start your check-in before you arrive so our team can be ready to welcome you and help make your pet’s arrival smoother.

If your pet needs immediate attention, come directly to the hospital.

Hospital Information

ADDRESS
11739 Narcoossee Rd Suite 110, Orlando, FL 32832
HOURS
Open 24 hours a day, 7 days a week

Have questions about an emergency? Call this location directly. Our team can help you determine if your pet needs to come in right away.

COST & PAYMENT

What it costs, and how you can pay

We accept all major credit and debit cards, cash, CareCredit, and Cherry financing.

Credit & debit cards

Cash

CareCredit

Cherry financing

Inside Our Hospital

Take a look at our state-of-the-art facility designed for your pet's comfort and safety.

Treatment area with workstations at Greenlight Pet ER Lake Nona
Hospitalization ward with kennels and treatment table at Greenlight Pet ER Lake Nona
Veterinary intensive care unit at Greenlight Pet ER Lake Nona
Digital X-ray room at Greenlight Pet ER Lake Nona
Front reception counter at Greenlight Pet ER Lake Nona
Building exterior and signage of Greenlight Pet ER Lake Nona on Narcoossee Rd
OUR SPACE

A clear view of the care your pet receives.

In an emergency, not knowing what is happening can be one of the hardest parts. At Greenlight Pet ER, our large glass window into the treatment area gives pet parents visibility into their pet’s care while preserving a safe, protected clinical environment.

This separation allows our medical team to provide the best possible care with the focus, cleanliness, and infection-control standards each patient deserves — while helping you remain connected to your pet’s journey.

A pet parent resting a hand on the glass window while a veterinary technician cares for her dog in the treatment area at Greenlight Pet ER.
The large glass window between the reception area and the treatment room at Greenlight Pet ER, with the in-house laboratory visible inside.

Meet Our Team

Our Lake Nona team combines emergency veterinary expertise with genuine compassion for every pet.

David Giraldo, Hospital Manager at Greenlight Pet ER Lake Nona

David Giraldo

Hospital Manager

Bringing more than 20 years of experience in veterinary medicine and leadership. Throughout his career, he has worked in nearly every area of the profession, giving him a well-rounded understanding of patient care, hospital operations, and client service.

Dr. Joni Shimp, DVM, Medical Director at Greenlight Pet ER

Dr. Joni Shimp

Medical Director

Dr. Joni Shimp, with over 20 years in veterinary medicine, surgery, and animal behavior, earned her DVM from North Carolina State University. She founded Cape Fear Raptor Center and excels in leadership, client care, and hospital management.

Dr. Flower, DVM at Greenlight Pet ER Lake Nona

Dr. Flower

DVM

Dr. Jen Flower is an ER veterinarian passionate about helping pets through urgent and critical situations with calm, compassionate care. She also has experience in zoo, exotic, and wildlife medicine. Outside of work, she enjoys spending time with her husband and two daughters and riding her horse.

Dr. DeRosa, DVM at Greenlight Pet ER Lake Nona

Dr. DeRosa

DVM

Dr. Jessica DeRosa earned her DVM from Cornell University and since graduating has practiced emergency medicine exclusively. She is dedicated to guiding pets and their families through urgent situations. She lives in Gainesville with her soon to be husband and their pup, Callie.

Dr. D'Amico, DVM at Greenlight Pet ER Lake Nona

Dr. D'Amico

DVM

Dr. Richard D'Amico is an emergency veterinarian focused on high-acuity triage, critical care, and practical client-centered medicine. He prioritizes clear communication, decisive intervention, and structured care plans that support strong outcomes for patients and their families.

Services Available

Everything needed to diagnose and stabilize your pet, all under one roof, available 24/7.

Emergencies & Urgencies

Quality intensive care when the unexpected happens. Our team handles the full spectrum of veterinary emergencies 24/7.

Walk-In, No Appointment

No appointment necessary. Bring your pet in anytime and our team will evaluate them immediately.

In-House Laboratory

On-site lab testing provides faster results and accurate diagnostics, blood work, urinalysis, and more.

Digital X-Ray

High-resolution digital imaging for fractures, foreign objects, bladder stones, and more.

Ultrasound

Non-invasive imaging to visualize organs, detect fluid, and diagnose conditions in real time.

ICU & Hospitalization

24/7 ICU monitoring, IV therapy, oxygen support, and nursing care for critical patients.

Advanced Surgical Services and Care

Emergency procedures performed on site, from foreign body removal to abdominal surgery, with a doctor in the building all night.

Endoscopy

A flexible scope that can retrieve what your pet swallowed without an incision, and take biopsies when we need answers.

Isolation for Infectious Diseases

A separate space for contagious patients, so pets with parvo or other infections get full care without putting others at risk.

Our Google Reviews

4.9

★★★★★

Based on 87 reviews

Posted on Google Google
Yvonne Christiansen profile picture
Yvonne Christiansen
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
⭐️⭐️⭐️⭐️⭐️ I brought my little girl, Kiki, to Greenlight Pet ER in Lake Nona last night, frightened and in tears. Dr. Bliss, Damian, and the entire team showed us so much kindness and compassion. Dr. Bliss was incredibly sweet. She explained several options for Kiki’s care and helped me understand my choices without making me feel guilty or pressured. She listened, respected my decisions, and offered more than a treatment plan—she gave me reassurance during a very scary night. She even offered to speak directly with Kiki’s regular veterinarian if needed. Damian, I hope you know what a difference you make. The kindness you showed me and the other families meant so much. Watching your team care for pets and their worried families gave me such respect for the work you do. Kiki is home resting and showing her playful personality again, and I’m so grateful. Please keep doing what you’re doing. Your compassion matters, and it stays with people long after they leave. God bless you all. Thank you from me and Kiki. ❤️🐾
Posted on Google Google
Marissa Lynn Montanez Velez profile picture
Marissa Lynn Montanez Velez
3 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Anything bad you hear about this place is false. This place is the most wonderful place me and my wife have been to. We had to come here to put down my cat and got attacked by an animal and these were the only people out of 30 places I called in Central Florida. I did not care about money all they cared about was my baby not dying slowly. There the most amazing people ever that don't care about money they care about your pet. Gianna was amazing she helped my wife who was hysterical and they all make sure to comfort us. The whole entire staff was great. I recommend this place to everybody. That love their pets.
Posted on Google Google
Luis Alekandro Romero profile picture
Luis Alekandro Romero
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
The care was excellent and fast; everyone is friendly and professional. My little dog was calm and comfortable with the care she received.
Posted on Google Google
Lisa Cuevas profile picture
Lisa Cuevas
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The place was clean and welcoming. The Staff was friendly, Doctor was kind, informative and considerate. They have a clear glass wall where you can see them treat your pet which was wonderful. Highly recommend this Place!
Posted on Google Google
Melisa Rivera profile picture
Melisa Rivera
17 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Took my Dog to Greenlight ER on Saturday for an open wound caused by my other dog. Jojo, Dr. Da’mico and Vanessa treated my Bruno with so much care and love. I would recommend this place. Thank you Dr., Jojo and Vanessa for all the love. God bless you!
Posted on Google Google
Mike Varro profile picture
Mike Varro
18 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
With an extremely heavy heart we had to put Apollo down. It's a very very difficult experience and the staff showed lots of compassion and allowed us to be with him in his last moments. We appreciate the kindness and we were blessed to have that bit of relief in the moment. Thank you.
Posted on Google Google
David Sweeney profile picture
David Sweeney
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
What a blessing that Greenlight ER is in our area. We had a midnight emergency and Greenlight was there and quite possibly saved our pups life. Thank you for your professionalism, understanding and experience in taking care of our little Floydie.
Posted on Google Google
Hannah S profile picture
Hannah S
25 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My German Shepherd and I had a great experience here! Our nurse, Gianna, was excellent and very kind, making sure we were comfortable and well-informed throughout the visit. Our wait time was very reasonable and I feel confident that we can trust Greenlight Pet ER in the future!
Posted on Google Google
Samuel G profile picture
Samuel G
29 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Phenomenal customer service, everyone on the team was extremely helpful, each worry that I had they took care of in the kindest way. My dog Canela came in for chemical burns & poisoning and they took the best care of her. Will be refering this place to every friend i have with a dog.
Posted on Google Google
Ayary Selene Graci Chávez profile picture
Ayary Selene Graci Chávez
32 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excelente atención, muy profesionales

FAQ

Frequently Asked Questions
Lake Nona

Everything you need to know before visiting our Lake Nona emergency hospital.

We are located at 11739 Narcoossee Rd, Orlando, FL 32832, in the Lake Nona area. We serve patients from St. Cloud, Kissimmee, and Osceola County. Free parking is available on site.

Our Lake Nona hospital is open 24 hours a day, 7 days a week, 365 days a year — including all holidays. A veterinarian and full emergency team are always available.

No appointment is needed. Greenlight Pet ER Lake Nona is a walk-in emergency hospital. Our front desk team will receive your pet immediately upon arrival.

Our Lake Nona team treats dogs and cats of all breeds and sizes.

We accept all major credit and debit cards, cash, CareCredit, and Cherry financing.

Wait times vary based on the current volume and case severity. Every patient is triaged immediately upon arrival. Critical cases are always seen first, and our team keeps you informed throughout.

Don't Wait, Call Now

If your pet is experiencing an emergency, call our Lake Nona hospital directly or walk in anytime.

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Greenlight Pet ER Arlington hospital entrance on South Cooper Street

ARLINGTON, TX

Coming Soon: November 2026

4102 S Cooper St Suite 4101, Arlington, TX 76015

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