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 Heather Collier-Sampson 
 
1 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
Hopefully you will never be in need of an EMERGENCY PET ER…. But if you do….. Paws down 🐾🐾🐾🐾🐾 GREENLIGHT PET ER gets a ⭐️⭐️⭐️⭐️⭐️

1. 24/7 Availability and Immediate Triage.
2. On-Site Diagnostics.
3. Specialized Critical Care Equipment and Facilities.
4. Highly Skilled and Experienced Staff.
5. "Certified Calm Clinic” and extremely kind, caring and compassionate staff.

I can’t speak highly enough for the awesome kind, caring, compassionate and thorough care that everyone provided for my very sweet 10 year old “very nervous Nelly”  Bentley who experienced a medical crisis of severe nausea, vomiting, diarrhea and unstable gait and falling on 09/01/2026. I am a retired nurse so I have very high expectations for medical care of all nature.  From my very first phone call right through to Bentley’s discharge,  the care and communication was five stars ⭐️⭐️⭐️⭐️⭐️ all of the way!!!  Way to go Dr. Flowers, Daphne, Monse and Emily. You are a dream team! ❤️

#GreenlightPetEr
  
 
 
 
 
 
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 Tiffany Perez 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Delilah, Rafa and Dr. Pfundt were very accommodating and helped our fur baby feel so much better while keeping everything affordable for us. Thank you and God bless you!
  
 
 
 
 
 
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 Abby Jantzen 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Unfortunately I had to bring my dog in for what turned out to be a ruptured tumor.  There was no chance of survival and the team did a wonderful job walking my through the hardest night of having to say goodbye to our beloved dog.  They granted my wish and found some chocolate for her and even shed a tear with me.  If there was a silver lining it was how easy they made the process.
  
 
 
 
 
 
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 Lill Nado 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
great people and all around great service. Will be recommending!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sara Fendia 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I brought my senior dog in here last night. He had been sick for a couple of days, was getting better and suddenly took a term for the worst. I was very frightened for him. Every everyone from the receptionist, the mail attendant and the veterinarian were very compassionate and helped me relax. My dog had to spend the night, but before I left, they invited me to go in the back to see what his accommodations would be. And that did put my mind at ease. They clearly know what they’re doing and how to treat distraught people I would recommend them highly. I almost never do reviews, but it would be remissive me not to let other people know about this facility in a pet emergency.
  
 
 
 
 
 
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 Nicholas Ervin 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Outstanding Medical Care Supported by Exceptional Management Responsiveness!!

I recently brought my cat, Miss Kitty, to Greenlight Pet ER for emergency monitoring regarding a potential foreign body obstruction. This was actually my second time utilizing their facility, having brought my kitten Pickles here in July 2026, where he was also seen by Dr. Thurstin. Overall, the medical care, clinical communication, and ultimate resolution of a billing misunderstanding demonstrated that Greenlight Pet ER truly values both its patients and long-term client relationships.

Clinical Care & Attending Staff:
Dr. Thurstin provided phenomenal care during both of my visits. She is remarkably thorough, thoughtful, and articulate in explaining diagnostic options and treatment strategies. Her attention to detail and genuine compassion made a stressful situation much easier to navigate. Additionally, Emily at the front desk was so welcoming, and veterinary technicians Monse and Daphne were exceptionally caring, attentive, cat-loving techs throughout Miss Kitty's stay.

Diagnostic & Billing Resolution:
Following Miss Kitty’s visit, I noticed several unexpected billing items that didn't align with the initial care plan discussed—specifically regarding automated 12-hour hospitalization extensions, radiograph tier pricing, and a duplicate administrative charge. While resolving this on-site was initially restricted by staff authority limits, the management response was top-tier.
After I reached out directly to the clinic manager, Kitty Evans, the entire matter was handled with promptness, empathy, and complete transparency. Management thoroughly audited the invoice, acknowledged the system automation errors, prorated the hospitalization to accurately reflect the additional hours, and issued a full refund for the unearned fees.

Final Verdict:
Miscommunications can happen at any busy emergency practice, but how a clinic responds when a client raises a legitimate concern is what sets them apart. Greenlight Pet ER not only delivers high-caliber veterinary medicine but also operates with absolute integrity behind the scenes. Highly recommended for pet owners in search of compassionate emergency care.
  
 
 
 
 
 
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 Wendy 
 
7 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Greenlight Pet ER is the best!  I cannot say enough about the service we received from Dr. Thurstin, Daphne and Emily.  Our dog was having an allergic reaction to an antibiotic and they swiftly took her to the back as soon as we got there and got her the meds she needed to prevent the reaction from getting worse.  Our pets are our family and they treated her like family.  We definitely recommend them to anyone who’s having a pet emergency.  Thank you for helping our little girl!
  
 
 
 
 
 
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 luis 
 
13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The vet was very professional and treated my pet with care. It was after hrs and i had to rush my dog to the vet. To my surprise i was greeted by a very helpful staff and my dog received great care. Thank you !
  
 
 
 
 
 
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 Jack Barcroft 
 
15 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service. It’s very pricey but the staff aren’t in control of that.  If Customer service and affordability could meet, this place is perfect
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Windtee Aviation 
 
17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing! Dr. Romero, Courtney, Tabitha, and Trevor at Greenlight are the best.

Our beautiful Lhasa Apso wasn't well and was brought in for an evaluation on a Sunday evening. From the moment we checked in, we were provided with professional and compassionate care.

Because of the immediate discovery of the source of our friend's rapidly declining health, we were able to solemnly plan for his final step.

Thank you, Greenlight crew for your help and professionalism in our difficult moment.

Update: We just received an amazing hand-written card from the wonderful medics at Greenlight Pet ER, Woodlands. Your unexpected card means much. Thank you.