Call us 24h

915-400-1010

24/7 even weekends and holidays

Jacksonville/FL
Now Open

Open 24/7

14985 Old St. Augustine Rd Units 106 & 107, Jacksonville, FL 32258

Manager

Nicole Madden

With years of experience in veterinary hospital management, she’s known for building strong teams, creating supportive work environments, and making sure both staff and clients feel seen, heard, and taken care of. Nicole brings a calm confidence to high-pressure moments and a creative edge to everything she does. She leads with honesty, empathy, and accountability. Whether she’s streamlining hospital systems, mentoring new team members, or advocating for patient care, Nicole shows up fully and authentically. Outside the hospital, she’s a devoted mom and wife, a lifelong learner, and someone who isn’t afraid to reinvent herself. At home, she shares life with two dogs, a cat, a parrot, a snake, and a tarantula. Proof that her love for animals runs deep (and a little wild)!

Medical Director

Dr Joni Shimp

Dr. Joni Shimp, with over 20 years in veterinary medicine, surgery, and animal behavior, earned her DVM from North Carolina State University. She founded Cape Fear Raptor Center and excels in leadership, client care, and hospital management.

Environment prepared and equipped with what your pet needs.

Why choose GL?

Everything you need to care for your pet.

Emergencies and urgencies

Quality Intensive Care at Greenlight Pet ER when the unexpected happens. Our 24/7 emergency veterinary team is ready to handle accidents, sudden illnesses, and urgent surgeries.

Walk-in

No appointment necessary at Greenlight Pet ER. Walk-in pets receive immediate veterinary evaluation and care from our experienced team, available 24/7.

Laboratory

On-site laboratory testing at Greenlight Pet ER provides faster results and accurate diagnostics, helping our veterinarians make timely decisions for your pet’s health.

X-Ray

X-Ray diagnostics for fractures, stones, foreign bodies, and more. Our on-site imaging ensures reliable results to guide effective emergency care.

Surgery

At Greenlight Pet ER, we perform advanced surgical procedures with precision, safety, and compassion—providing 24/7 expert care for every patient.

Hospitalization

Comprehensive hospitalization services at Greenlight Pet ER. Our team closely monitors pets, providing individualized care to ensure safe recovery and overall well-being.

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OUR HOSPITAL

Environment prepared and equipped with what your pet needs.

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